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Why Maintenance Planning Should Begin During Design

1 day ago
4 min read

Maintenance problems often start with decisions made during the design phase. For property owners, developers, and investors in Thailand, planning for maintenance should not wait until after construction is complete or the property is operational. Instead, it should begin early—during feasibility studies, design development, and material selection. This approach helps create properties that are easier to operate, more sustainable, and cost-effective over their lifetime.


Starting maintenance planning early ensures that the property will meet operational needs and reduce unexpected costs. This article explains why integrating maintenance considerations into the design process is essential and how it benefits all stakeholders involved.



Eye-level view of building façade with accessible maintenance platforms
Eye-level view of building façade with accessible maintenance platforms


Connecting Design with Future Operations


The design team must understand how the property will be used in the future. This includes knowing the occupancy patterns, operating hours, environmental conditions, cleaning needs, and the maintenance capabilities of the team who will manage the property.


For example, a design suitable for a private home may not work well for a serviced residence or a resort. The latter properties often have higher foot traffic, longer operating hours, and more complex systems that require frequent maintenance. Without this understanding, the design may overlook critical operational needs, leading to costly adjustments later.


By involving maintenance considerations early, designers can create solutions that fit the property's intended use. This reduces the risk of operational disruptions and extends the life of building components.



Providing Access for Inspection and Maintenance


Maintenance requires practical access to key equipment and building parts. This includes air-conditioning units, electrical panels, plumbing valves, roofs, façades, and plant rooms. Access should be safe, convenient, and not require damaging finishes or interrupting daily operations.


For instance, if an air-conditioning unit is installed in a hard-to-reach location, routine filter changes or repairs become difficult and expensive. Similarly, if electrical panels are hidden behind walls or decorative finishes, accessing them during emergencies can cause delays and damage.


Designers should plan for clear access routes and service spaces. This foresight prevents costly retrofits and supports efficient maintenance workflows.



Coordinating Mechanical, Electrical, and Plumbing Systems


Mechanical, electrical, and plumbing (MEP) systems must align with architectural and interior designs. Maintenance teams need to inspect components, replace filters, and identify faults without dismantling unrelated work.


For example, if plumbing valves are installed behind fixed walls or ceilings, locating and repairing leaks becomes complicated. Similarly, electrical systems should allow easy access to panels and wiring for inspections and repairs.


Coordination between MEP engineers and architects during design ensures that systems are maintainable and do not conflict with other building elements. This reduces downtime and maintenance costs.



Close-up view of plumbing valves with clear access in a plant room
Close-up view of plumbing valves with clear access in a plant room


Selecting Materials for the Operating Environment


Material choices must consider the property's environment and use. Factors such as foot traffic, humidity, sunlight exposure, cleaning chemicals, and repairability affect material performance.


Attractive materials may look good initially but cause recurring problems if they are hard to clean or replace. For example, delicate stone finishes in high-traffic areas may stain or chip easily, increasing maintenance needs.


Choosing durable, easy-to-maintain materials suited to the environment reduces long-term costs and keeps the property looking good. Maintenance planning during design helps balance aesthetics with practicality.



Reviewing Waterproofing and Drainage


Water damage is a common cause of maintenance issues. Roofs, wet areas, façades, and drainage paths require careful design and inspection planning.


Maintenance planning should ensure that future inspections can identify blocked outlets, leaks, or water ingress early. For example, roof drainage systems should be accessible for cleaning and repairs without damaging finishes.


Coordinated waterproofing and drainage design reduce the risk of costly water damage and extend the life of the building.



Standardising Where Practical


Using a wide variety of fixtures and equipment complicates spare-parts storage, staff training, and supplier management. Reasonable standardisation simplifies operations and reduces costs.


For example, selecting a limited range of door hardware or lighting fixtures makes it easier to keep spare parts on hand and train maintenance staff. This approach does not mean sacrificing design quality but focuses on practical choices that support efficient maintenance.



Involving the Future Operator


The property operator or facilities team should participate in design reviews. Their input helps address housekeeping, waste handling, equipment access, and emergency response needs.


Operational input informs design decisions without replacing professional responsibilities. For example, operators can highlight areas where waste collection points should be located or suggest access improvements for cleaning staff.


This collaboration ensures the property is easier to manage and safer to operate.



High angle view of facilities team inspecting building systems during design review
High angle view of facilities team inspecting building systems during design review


Preparing Maintenance Information


Structured maintenance information is essential for smooth operations. This includes asset registers, equipment schedules, inspection points, and supplier details.


This information should align with as-built drawings and operation manuals provided at handover. Clear documentation helps maintenance teams plan preventive work, respond to faults, and manage spare parts effectively.


Early preparation of maintenance information supports better decision-making and reduces operational risks.



Including Maintenance in the Cost Plan


Maintenance costs go beyond the construction budget. They include routine preventive maintenance, reactive repairs, consumables, service contracts, and capital expenditure.


Separating these costs in the project’s financial plan helps owners and investors understand the full life-cycle cost of the property. This clarity supports better budgeting and avoids surprises after handover.



Using Design-Stage Maintenance Reviews


Regular reviews of maintainability should occur at key design stages: feasibility, concept design, technical coordination, and pre-handover.


These reviews identify potential issues, assign responsibilities, and require decisions before construction progresses. This proactive approach reduces costly changes and supports a smoother handover.



Common Mistakes to Avoid


Several mistakes often cause maintenance problems:


  • Involving the maintenance team only at handover

  • Hiding equipment behind finishes without access

  • Selecting materials based only on appearance

  • Excluding maintenance provisions from the budget


Maintenance is not just an operator’s problem. It is a shared responsibility of owners, designers, and developers.



Maintenance planning is part of creating an operable property, not an activity that begins after construction. The best maintenance strategy begins before the first repair is required, while the design can still provide access, durability, coordination, and clear operating information.


For example, AD ASIA Consulting offers services such as project feasibility, design coordination, material review, construction management, and property-operations advisory. Engaging experts early can help ensure your project includes effective maintenance planning during design.



Maintenance planning during design is essential for sustainable, cost-effective property management. Early collaboration between designers, operators, and owners leads to better outcomes and fewer surprises.



Disclaimer: Design, engineering, access, safety, maintenance, warranties, and operating requirements must be assessed for each property by qualified professionals.

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